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Important message to students & shippers:

Please be sure that the recipient student's complete first and last name and mail code number appears in the address for all items sent. Items missing vital information will be subject to delays.

Please be sure that the student name and no other name appears in the address. Unidentified packages are returned to the sender if unclaimed within 5 days.

Remember Mail Services only accepts packages for students currently living in Tulane campus housing. Off campus students must make alternative arrangements for package and mail delivery. 


Mail Services -  Warren Student Package Pick-up.


Hours of operation:  Monday-Friday 9am-6pm, Saturday, September 10th, 17th, 24th-10am-2pm

If you receive a message from a third party delivery provider (UPS, USPS, AMAZON, FEDEX), this means we are processing your package but it is not yet available for pickup.

You will receive an email from tulanepackages@sclintra.com once your package has been processed and is ready for pickup.






All Students, please review the list of Prohibited Items , these include futons and other furniture over 50lbs. (items are automatically returned to the sender)


If you are looking for certain item you should have received please fill out a package tracer form we will begin a search and contact you.


Mail Services- Uptown Department Services 1301 Audubon

Monday-Friday 8:30am-4:30pm

Mail Services-Downtown Department Services Tidewater 802

Monday-Friday 8:30am-4pm

Policies & Standards

Mail Services Policies

The following policies were put in place by the President’s Cabinet and govern all US mail and related activities at the university.

  1. All mail addressed to the University is the property of the University and subject to the policy and procedures of Tulane University Mail Services until such time as it is received by the intended recipient.
  2. The services of University Mail Services (both campus and external mailings) are restricted to the business of Tulane University.
  3. All interaction with the US Postal Service and other activity associated with the purchase or use of postage and/or postal services (postal permits, business reply, etc.) is subject to the oversight of Tulane University Mail Services.
  4. All addresses assigned by Tulane University Mail Services and must contain a campus mail code. All usage of university addresses, including return addresses, is subject to the oversight of Tulane University Mail Services.
  5. All initially misdelivered mail is to be returned to Tulane University Mail Services with the required forms.
  6. All mailings requiring postage must include an accurate and complete transmittal form. Mail submitted without an accurate transmittal may be delayed and/or subject to additional handling charges.
  7. Any discounts, including postal discounts, achieved by the actions of Tulane University Mail Services shall accrue to the benefit of Tulane University Mail Services. At the discretion of Tulane University Mail Services, certain volume discounts may be shared with the sending departments.
  8. Standards of performance and relationships with common carriers for freight and parcel shipping (FedEx, UPS, DHL, etc.) are subject to the oversight of Tulane University Mail Services.
  9. Purchase and rental of Postages Meters requires Mail Services approval in addition to Material Management’s purchasing policies.